We specialize in Virtual Web Hosting which means that you can find a home for your web site on our web servers and establish a presence on the internet. We will register your own domain name for you which will become your unique address on the World Wide Web. Having your own domain name does not suggest that you are renting web space, and, since email can be addressed to your domain (eg. WWW.YOURNAME.COM) you will not have to announce a new email address if you change internet providers.

Will I be able to access my domain name with or without the WWW?

Yes, you will be able to access the domain name with or without the WWW in front. For example, you could access the domain name "mydomain.com" by going to "www.mydomain.com" as well as "mydomain.com".

Do you offer dial-up internet access?

No, you will need local Internet access in order to maintain your web site and retrieve email addressed to your site. Providing a specialized service means that we do not have hundreds of modems to maintain enabling us to devote more time to our customers and to the addition of enhancements to the entire site. Our web servers are dedicated to website hosting and are connected to the Internet via multiple T3 lines to ensure a high level of performance.

How do I upgrade from one plan to another?

You can upgrade plans by sending your request to us via email. Plan change fees do apply to upgrades.

How long does it take before my domain name is active?

Once the InterNIC announces that your domain name has been registered (or transferred, if applicable), it usually takes about 72-hours before it is active. All internet providers must update their records (DNS tables) to reflect new site locations. This is called propagation.

What is the InterNIC fee for domain registration ?

The InterNIC charges $70 to register a new domain name. This fee covers the first two years. They currently bill at a rate of $35 per year. The InterNIC will send you an invoice via email between 3 weeks to 1-1/2 months after the domain is registered.

How do I transfer files to my web site ?

Files must be transferred to the web server via File Transport Protocol (FTP) or by using Microsoft FrontPage. If you have a PPP internet account and need FTP software, you can download a program for either the PC or Mac from our site. Internet providers such as AOL, Compuserve, and Prodigy may have a built-in FTP interface. An FTP tutorial is available for first time users.

Will I have unlimited access to update my pages ?

You have unlimited access to your website via FTP 24-hours a day. As such, you can create and maintain your web pages on your own computer and upload files to your web site at your leisure.

Can I use my account for commercial purposes ?

Yes, you can use your account for commercial purposes. The World Wide Web has become a most efficient and cost-effective means of making information available to the users of the internet community. If desired, secure processing is available which provides an environment whereby payment information (such as credit card numbers) can be transmitted from web browser to web server in an encrypted mode.

Do you accept international orders ?

Yes. We are pleased to have customers around the world and we're as close as your computer. If desired, we can host non-US domain name extensions, however customers will be required to apply for the domain registration or transfer with the local governing authority.

Do you offer technical support to customers ?

Yes. We use a support ticket system so you can track the progress of your trouble tickets or questions and concerns about your web site. We are very quick to respond to support email 24 hours a day.

How long does it take to set up a new account ?

Orders submitted before 6pm which include payment information will be processed before the end of the next business day! Once an account is set up an activation notice will be sent you via email including a userid, password, and FTP hostname. Since all correspondence is done via email, you must be sure to include a valid email address when you sign up, otherwise you may not receive your account information. You can begin uploading files to your new web site immediately upon notification. Domain account users will be given a temporary URL to access their site via the web prior to the completion of either domain registration or transfer.

How do I place an order ?

You can place an order for a Virtual domain account directly from our web site 24 hours a day. All orders are received and processed immediately, and you will receive a confirmation as well as account information via email.